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UPS Maintenance

UPS Maintenance Service Plans

We offer customizable preventive maintenance service plans on all major manufacturers’ brands of UPS equipment. Critical power equipment needs routine maintenance inspections to ensure all components are operating at full capacity.

Eliminate unnecessary worry and stress with one of our Critical Power Service Plans. We’ll ensure your UPS equipment stays reliable while improving overall performance and extending useful life. Unified Power’s Preventive Maintenance Plans allow facility managers to be proactive by giving them the opportunity to detect potential points of failure before they become expensive problems.

Customizable Maintenance Plans Including:

  • 7×24 or 5×8 On-Site Corrective Maintenance
  • Parts & Labor for UPS Electronics 
  • Parts & Labor for Batteries
  • Guaranteed Emergency Response Times (2,4,8 & Next Day)  
  • Assigned Customer Care Representative 
  • Detailed Electronic Service Reporting
  • Nationwide Field Service Coverage backed by 7×24 Service Dispatch 
  • Training & Technical Support
  • Customer Satisfaction Reporting
  • Preferred Contracted Customer Time & Material Rates for  Service Outside of Coverage
  • Personalized service programs are available; contact your Sales Representative for more details.
  

SERVICE PLANBRONZESILVERGOLDPLATINUM
Comprehensive Coverage
Included
Included
Included
Corrective Maintenance
7x247x247x24
Parts & Labour for UPS Electronics
Included
Included
Included
Parts & Labour for Batteries

OptionalOptional
Optional
Guaranteed Emergency Response Times
Included
Included
Included
Next Business Day ResponseIncluded



2, 4 or 8-Hour Response Coverage Available
8 hour8 hour4 hour
UPS Preventive Maintenance(1) Major 5x8(1) Major 5x8

(1) Major 7x24

(1) Major 7x24

(1) Major 7x24

(1) Major 7x24

Sealed Battery Preventive MaintenanceAnnual 5x8Annual 5x8
Semi-Annual 7x24

Quarterly 7x24

Flooded Battery Preventive MaintenanceOptionalOptionalOptional

Optional

                  Feature Include With Every Service Plan
Customer Care CenterStaff with a knowledgeable and competent Team to support the needs of the customer.
National Dispatch CenterOperational on a 7x24 basis.
Web-Based Service ReportingPreventive Maintenance Results delivered electronically, accurate and on time.
Parts & Logistics25,000 Square foot parts & testing facility, 24 hour counter-to-counter shipping capabilities.
Training & Technical SupportCertified industry professionals supporting field operations with extensive knowledge of all major OEM models.
Customer Satisfaction ReportingIndependent Quality Control Agency monitors service delivery ensuring world class services.
Preferred Customer RatesDiscounted Labor and Parts for non-contracted services.